How to structure the social business space

October 16, 2009
By

I have a strong desire to start my own social business at some point in the future.  As I plan for this, I’ve tried to bucket the types of social businesses that I might start to help guide my thinking.  Below are four types of social businesses that I would consider starting; this is not necessarily meant to be a comprehensive list of all potential businesses but I think these groups cover the bases.

The business types are generally split into two types;  treating the bottom of the pyramid as consumers & as suppliers:

BoP as Consumers:

Financial Services

  • Description:
    • Providing financial services that typical banks will not offer on fair terms
      • Small business loans
      • Student loans
      • Housing loans
      • Savings accounts
      • Credit cards
      • Stock trading
      • Etc.
  • Motivation:
    • Create a net influx of capital into the local economy by sourcing loans from the developed world
    • Integrate with internet and social media to create personal links with the developed world
  • Examples:
    • Grameen Bank
    • Kiva
    • Vittana

Consumer Goods

  • Description:
    • Selling products directly to the BoP for a profit
    • Lanterns
    • Cook-stoves
    • Soaps & shampoos
    • Toilets
    • Food snacks
    • Electronics
    • Etc.
  • Motivation:
    • Demonstrate that products tailored to the needs of BoP can be successful
    • Explore innovative low-cost manufacturing and distribution business models
  • Examples:
    • D. Light
    • Danone (Yogurt in Bangladesh)
    • Unilever (Daily size soaps & shampoos)

Education & Healthcare

  • Description:
    • Provide necessary tools & services to the BoP to improve their own condition
      • Higher education with focus on entrepreneurship
      • Affordable healthcare aimed to cure inhibitive medical conditions
  • Motivation:
    • Enable educated individuals to start medium/large size businesses that fuel the economy
    • Unleash productive capacity of those burdened by easily curable medical conditions (e.g. cataracts)
  • Examples:
    • Aravind Eye Care System
    • Jaipur Foot

BoP as Suppliers:

Consumer Goods & Services

  • Description:
    • Create dignified jobs for those in deep poverty by leveraging lower cost environment
      • Data entry jobs
      • Manufacturing jobs
    • Utility/Telecom/General Infrastructure created by BoP laborers
  • Motivation:
    • Establish fair employee treatment standards in the developing world
    • Integrate with internet and social media to create personal links with the developed world
  • Examples:
    • Samasource
    • Voxiva
    • Fair trade certified coffee

I believe that bucketing the businesses I might start into these four groups has helped me to frame my thinking communicate my interests to others.  If you were to start a social business, which type would you start?

-          Bryan

3 Responses to How to structure the social business space

  1. Alli on November 1, 2009 at 8:48 pm

    Interesting post! I really like this framework as a way to think about how social businesses are structured. My personal interests lie in the healthcare bucket, and a company that has caught my eye recently is LifeSpring (http://www.lifespringhospitals.com/). They are a network of hospitals that provide affordable, yet quality, maternal and child care for low income populations in India. Check it out!

  2. [...] social businesses that treat the BoP as consumers (see How to structure the social business space) are seeking to provide products that will help alleviate poverty either directly or indirectly.  [...]

  3. [...] they have left over to spend on more essential items.  Karnani advocates creating businesses that treat the BoP as suppliers and producers rather than as customers, which I would agree is a very valid way to reduce [...]

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